What do our customers think?

Verified
Fantastic experience with Rustic Riley. Our lovely gate arrived slightly damaged which happened in transit. Joe was quick to get the gate returned, fixed and sent back without a quibble. We love the new stair gate. We tried our best to match it to our banisters (should have maybe got the professionals in for this bit!). Thank you Joe!
Verified
The gate looks great - the sizing perfect! Great communication throughout the whole process too.
Lucy davis_image
2 weeks ago
Verified
The stair gates are great quality and look much more stylish than all the other stair gates we were considering. Joe has delivered great customer service too, we made an error with the sizing of the gate and nothing was too much for him to sort out.
Vanessa Martin_image
1 month ago
Verified
I couldn't be happier with the gates from Rustic Riley. I contacted Joe prior to ordering as I had some questions regarding measuring. He was really helpful and the gates I received were a perfect fit. I've painted them to match our banister, and they look great. So much more aesthetically pleasing than the normal baby gates, plus with a large dog, there is a risk of her knocking those out of place, so these suit us much better (also great for keeping muddy paws running upstairs). Joe was so helpful, and patient with my many questions (I'm very indecisive). I'd highly recommend.
Chloe Ribbans_image
3 weeks ago
Verified
From start to finish a very professional and high standard business! I messaged to see if there was any possibility of bringing the order forward to get to us earlier and it wasn’t too much trouble. Joe and team were very accommodating, Excellent quality product, thank you
Sean O'Kelly_image
1 month ago
Verified
Joe did a cracking job with the stairgate, including the addition of a cat hole for Monty to make his way through (as pictured). The quality and craftsmanship was superb, and we have ordered another for the top of the stairs. Would highly recommend!